Payout fields
A payout is a lump a payment processor pays into your bank, covering many payments at once. Concept background in gateway payouts.
The payout
| Field | What it does |
|---|---|
| Gateway | Which processor sent it |
| Amount | What actually arrived — net, after deductions |
| Period | The span of activity it covers |
| Date | When it was paid |
| Status | Where it has reached in reconciliation |
The amount is net. Fees are taken before it is sent, so it will not match the gross value of the orders behind it. That is normal.
The lines
| Field | What it does |
|---|---|
| Type | Payment, refund, fee or adjustment |
| Amount | The value of that line |
| Reference | What it relates to, where the processor supplies one |
The lines are what makes reconciliation possible. A single net figure cannot be matched against anything; the payments inside it can be matched against the orders that produced them, leaving fees and timing as the explained remainder.
Why it never matches a day's sales
Four reasons, usually all at once:
- It covers a period whose boundaries are the processor's, not yours.
- Fees are deducted first.
- Refunds in the period come off it.
- Payments near the cut-off fall on whichever side the processor decided.
A payout differing from gross sales is expected. A payout you cannot explain is the thing worth chasing.
Not a reconciliation exception
A payout reconciles money against payments — did what was promised arrive.
A reconciliation exception compares Yessort's records against the accounting provider's — do the two systems agree about what was posted.
Different questions, different screens.