Resolve a stock reconcile review
A reconcile compares the store's on-hand figure against Yessort's total for a site — the sum across every location there, not one bin — and records what it finds.
Not every row is a job
Some rows record a difference Yessort booked automatically, kept visible so you can see what it did. Others record one it held because it was too large to book safely. Check which you are looking at before acting.
| Booked | What it means |
|---|---|
| Yes | Already written to stock. A record, not a task |
| No | Nothing written. This one needs you |
Which reconcile produced it
| Reconcile | Behaviour |
|---|---|
| Channel activated with listings already linked | Books nothing. Every difference is held |
| A review queue decision applied | Books within 20% of the store's figure, or five units, whichever is larger. Holds anything bigger |
After a cutover, expect a lot of held rows. That is the safe behaviour working, not a fault — see below.
Steps
- Open the reconcile reviews for the channel.
- Take the held rows first — those are the ones where nothing has been written.
- For each, compare the store's figure, Yessort's figure, and the difference between them.
- Decide what is actually on the shelf, correct it in Yessort, and resolve the row. Dismiss it if no action is needed.
Judging a held difference
A large difference usually is not drift. That is why it was held. Before adjusting anything, check the mundane explanations: a location mapped to the wrong site, a location not mapped at all, or stock at a site the channel does not cover.
The store's figure includes units committed to open orders. It is not the same quantity as your on-hand, so a difference roughly the size of your open order book is expected rather than alarming. Treating the store's figure as shelf stock and booking the difference is exactly what once created over a thousand units that did not exist.
When in doubt, count. Counting the location settles what is really there and leaves a variance trail.
Repeated differences
Repeating a reconcile refreshes the existing row rather than adding another, and re-opens it if you had resolved it. A row that keeps coming back means the underlying cause has not been fixed — most often a mapping problem rather than a stock one.
Related
Differences found by the routine nightly and weekly checks are reported separately and change nothing on their own — see keeping stock in step.