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Pack a fulfilment group

  1. Open the order and go to its Packing card. It appears once a fulfilment group has been picked — there's nothing to pack before that.
  2. Select Add box for each parcel you're boxing the order into, then enter its Weight (g) and, if you want them recorded, its L (cm), W (cm) and H (cm), and select Save.
  3. If you need to repack, select Edit on a box to change its weight or dimensions, or the trash icon to remove it.
  4. Once every box is added, select Confirm packed.

A consignment can hold several parcels — the goods going out together in one delivery — and it can cover more than one order where two orders to the same address have been combined. Confirming the pack only moves the group on to packed; it doesn't generate anything by itself, which is why the packing slip is printed as a separate step below.

The card also gives you the packing slip for the consignment:

  • Packing slip opens the warehouse copy as a PDF in a new tab.
  • Print sends the warehouse copy straight to a document printer set up for the site — if there isn't one, it's queued for you to assign a printer to instead.
  • Customer copy opens the customer-facing version.

The packing slip renders fresh each time from what's currently allocated to the group — it is not generated automatically when you confirm the pack, nothing is saved, and you can reprint it at any point, as many times as you need.

Permissions​

Packing is gated on the same permission set as picking, not the order one — warehouse staff can pack with read-only access to orders.