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Courier labels and reprints

Courier labels are not designed by you. They come from the carrier, already made, when you buy them for a parcel.

Bought, not rendered​

Your own label templates are layouts filled in at print time. A courier label is the opposite: a finished thing the carrier produces, carrying their tracking number and their barcode.

It arrives as either ZPL for a thermal label printer, or a PDF where the site has no thermal printer set up.

Buying is Orders' side of this. Packing a fulfilment group, buying the labels, and voiding one you no longer need are covered in buy and print courier labels.

A reprint never re-buys​

The part worth knowing, because the alternative would cost money.

When a label is bought, Yessort keeps the label itself — separately from the print job that put it on paper. Reprinting sends those same stored bytes to the printer again.

So a jammed printer, a torn label, a print that vanished into an office printer somewhere: reprinting costs nothing and does not touch the carrier. The same label comes out, with the same tracking number — which is what you want, because the parcel and the carrier's record already agree on it.

If reprinting bought a new label each time, every jam would cost money and leave an unused label on the carrier's account.

Reprint and void are different​

Reprint produces the same label again. Same tracking number, nothing bought, nothing cancelled.

Void cancels the label with the carrier. Use it when the parcel is not going — not when the print failed.

Reaching for void after a jam is the mistake: it cancels a perfectly good label and you buy another.

Labels do not live forever​

Stored labels are cleared some time after a shipment is delivered or cancelled — around three months.

Long enough for anything operational, and it means a very old shipment may not offer a reprint. Delivered parcels rarely need one.

Which printer​

The same cascade as everything else, with one addition: routing rules can match on carrier and service, so a carrier's labels can go to the printer holding their stock.

See how a printer is chosen.