Product types
Every product has a product type, chosen when the product is created.
| Type | Description |
|---|---|
| Physical | A tangible item you stock and dispatch. |
| Digital | A non-physical item, such as a download or a licence. |
| Made to order | An item produced only once it's ordered, rather than held in stock. |
| Gift card | A stored-value card sold to a customer. |
| Service | Work performed for a customer, rather than a stocked item. |
The type is locked after creation
Product type is chosen when the product is created and cannot be changed afterwards. To change it, you'd need to archive the product and create it again with the type you want.
What the choice actually changes
Product type sets the starting value of stock tracking on variants created through the New product wizard:
- On by default for Physical and Made to order.
- Off by default for Digital, Gift card and Service.
That default only applies in the wizard — a variant added afterwards through New variant always starts with stock tracking on, regardless of the product's type. Either way, stock tracking can be overridden per variant.
Product type also gates two things elsewhere in Yessort:
- Manual book-in on a supplier invoice only accepts a Physical variant, even when stock tracking is switched on for a variant of another type.
- Reordering can filter its worklist by product type.