How shared warehouses work
This page is for anyone working at a shared site — both the facility operator that runs the building and the brand tenants that hold stock there. A shared warehouse is a site with one facility operator and stock owned by more than one organisation. The operator runs the building; each brand tenant's stock on it stays its own, tracked separately from every other organisation's.
Who owns the layout
Bin layout — creating, renaming or archiving locations — is the operator's job. Only the operator can add, rename or archive a location at a shared site. A brand tenant can see the layout, but the controls to change it aren't there for them: locations render read-only on a shared site for anyone other than the operator.
What a brand tenant can see
This is the single most important thing to know if you're a brand tenant: what you see follows the organisations you're a member of, not a site-wide view. Wherever you look — the variants grid, a location's contents, stock counts — the figures are scoped to those organisations, never to the site as a whole. In practice a brand tenant is normally a member of just its own organisation, so a brand tenant on a shared site usually sees only its own stock — but that's down to membership, not something the brand tenant role itself restricts. A user who belongs to more than one brand tenant on the same site sees all of theirs. See who sees what for how this plays out for the facility operator too.
How to tell whether a site is shared
Open the site and look at its Members card. It's a read-only list showing each organisation's role at that site as Operator or Brand. If more than one organisation is listed, the site is shared.
That isn't the only place it shows. When you're viewing across all your organisations, the locations grid also badges each location with the operator organisation, so you can tell a shared site apart from your own private one while browsing locations, not just from the site page.
How a site becomes shared
A site becomes shared when Yessort configures it that way while your organisations are onboarded. There's no self-serve control to turn a private site into a shared one, or to add another organisation to one — that's set up for you, not something you do in the app.
Before anything can be traded at a shared site, two things need to exist: a shared anchor linking the organisations' matching products, and a trading relationship between the organisations themselves.